Artificial Intelligence AI will cut contact centre labour costs by $80 bn in 2026 Team TC 1 Sep, 2022
Artificial Intelligence Companies use NLP-based sentiment analysis to source intelligence Abhijit Ahaskar 2 Aug, 2022
CIO Focus ‘Neo-banking fintech partnerships bring 8000 customers per day’: Federal Bank Vignesh Anantharaj 7 Dec, 2021
Artificial Intelligence Gupshup partners with Maharashtra State Election Commission to launch voter chatbot Team TC 7 Dec, 2021
Others Bengal unveils WhatsApp chatbot to help ease ration card hurdles for applicants Team TC 17 Nov, 2021
Artificial Intelligence NLP-powered smart bots improve transaction rates among customers Shouvik Das 10 Nov, 2021
Technology Govt organisations up investment in AI globally, but workforce remains apprehensive Team TC 5 Oct, 2021